Title:  International Customer Support Executive

This hybrid and 12-month position, based in Zaventem, Belgium, offers a unique opportunity to support the Senior International Key Account Manager within the Benelux Sales team. As part of a close-knit team of three, the role focuses on day-to-day engagement with Carrefour Group at the international level and Eurelec—two strategic customers essential to delivering Central Europe results.

What makes this role particularly attractive is the rare combination of international exposure, direct interaction with external & internal key stakeholders, and the chance to innovate in a dynamic environment. It also offers intensive collaboration with various markets, making it an ideal fit for someone eager to grow in a fast-paced, high-impact commercial setting.  

Our hybrid model gives you the flexibility you need to be your best with 3 days in our Zaventem office and the other two the days working where best suit your needs. Our customer support team has a fantastic reputation in the market which gives you the chance to continue to make a real difference every day.

A Taste of What You’ll Be Doing

• Drive Business Insights: Lead the consolidation and analysis of Carrefour’s performance data, including sell-in/sell-out, market share, volume, and trade margin. You’ll also track competitive activity using CWT data and ensure KPIs and scorecards are up to date and clearly communicated.
• Champion Best Practices: Act as a central hub for identifying and sharing commercial opportunities across Carrefour countries, helping to scale successful initiatives and foster cross-market collaboration.
• Coordinate Strategic Pricing: Serve as the key point of contact for pricing alignment across countries, ensuring consistency and agility in the absence of a dedicated Revenue Growth Management (RGM) role in Central Europe.
• Support Financial Accuracy: Collaborate closely with the Finance team to monitor and track customer payments, ensuring transparency and timely resolution of any discrepancies.
• Elevate Customer Engagement: Partner with the Senior Internation Account Manager to prepare impactful materials for key customer meetings—ranging from quarterly business reviews to CSR and supply chain discussions—and coordinate with internal support functions to deliver a seamless experience.

We’re Looking for Someone With

• Ambition to develop commercial’s skills
• Excellent analytical mind and good knowledge of Excel
• Strong autonomy and power of recommendation
• Organization and Rigor
• Good interpersonal skills
• Language Fluency: English is mandatory, French is a plus.
• A first experience in the retail industry (0-1y or internship) is a plus.

What’s Next

After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer.

Need assistance throughout the application or hiring process? Email European.recruitment@kellanova.com.

If you join our team, you’ll be rewarded for the difference you make. Our comprehensive benefits offer you the support you need through your life events, big or small. Visit our benefits page & be sure to ask your recruiter for more specific information.

Get to Know Us

At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands includes Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.

Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents, and ideas to work.

Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close towards the end of 2025 (subject to customary closing conditions, including regulatory approvals). The companies remain separate until closing.

You can learn more at www.futureofsnacking.com and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

Let’s shape the future of snacking.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.